SHIPPING POLICY

Last updated: May 2026

Thank you for shopping with Hair Brazil.

  1. Processing Times

Orders are typically processed within:

  • 1–3 business days

Orders placed on weekends or public holidays are processed on the next working day.

  1. Shipping Times

Estimated delivery times:

United Kingdom

  • Standard Delivery: 2–5 business days
  • Express Delivery: 1–2 business days

Europe

  • Standard International Delivery: 5–10 business days

Delivery times are estimates only and are not guaranteed.

  1. Customs & Duties

European and international customers may be responsible for:

  • Import duties
  • Customs fees
  • Local taxes

These charges are determined by local customs authorities and are outside our control.

  1. Tracking

Where available, tracking information will be provided via email once your order has shipped.

  1. Lost or Delayed Parcels

If your parcel appears lost or significantly delayed, please contact:
support@hairbrazil.co

We may require additional time to investigate with the courier before issuing replacements or refunds.

  1. Incorrect Shipping Details

Customers are responsible for ensuring delivery information is accurate.

We are not responsible for parcels lost due to incorrect shipping details provided at checkout.