PRIVACY POLICY

Last updated: May 2026

This Privacy Policy explains how Hair Brazil (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

  1. Who We Are

Hair Brazil is an ecommerce business selling hair related beauty products to customers in the United Kingdom and Europe.

For any privacy-related questions, contact:

Email: info@hairbrazil.co

  1. Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment details (processed securely via third-party payment providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking data

Order Information

  • Purchase history
  • Delivery information
  • Refund and return requests
  1. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Manage payments and refunds
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and abuse
  • Send order updates
  • Send marketing communications (only where you have consented)
  1. Legal Basis for Processing (GDPR)

Under UK GDPR and EU GDPR, we process personal data based on:

  • Contractual necessity (to fulfil your order)
  • Legal obligations
  • Legitimate business interests
  • Consent (for marketing cookies and email marketing)
  1. Sharing Your Information

We may share your information with trusted third parties including:

  • Payment providers
  • Delivery companies
  • Ecommerce platforms
  • Fraud prevention providers
  • Analytics and advertising services

We never sell your personal information.

  1. International Transfers

Some of our service providers may process data outside the UK or EEA. Where this occurs, appropriate safeguards are used in accordance with GDPR requirements.

  1. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling orders
  • Legal and tax obligations
  • Fraud prevention
  • Business record keeping
  1. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Restrict processing
  • Object to processing
  • Lodge a complaint with your local data protection authority

To exercise your rights, contact:
info@hairbrazil.co

  1. Cookies

We use cookies and similar technologies to:

  • Operate our website
  • Improve performance
  • Analyse traffic
  • Personalise advertising

You can manage cookie preferences through our cookie banner or browser settings.

  1. Security

We take reasonable technical and organisational measures to protect your personal data.

However, no online transmission can be guaranteed to be completely secure.